Mandatory Standards PCV 2018 – Practice Certification Dashboard

This section contains the mandatory standards for all 7 categories. There are no points. It is pass/fail. There are allowances for standards that do not apply if the practice does not offer that service e.g. boarding.

Fear Free Physical and Emotional Standards

1.1 A licensed veterinarian approves and supervises all patient care

Yes

No

1.1

Reason for No or N/A

1.1 upload one (1) veterinary license

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.2 All patients are cared for in a humane manner by hospital team members Example

Yes

No

1.2

Reason for No or N/A

1.2 upload log of most recent applicable staff training session

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.3 Unless medically contraindicated, all patients are supplied with food and water

Yes

No

1.3

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.4 Every patient evaluation includes a pain assessment and assignment of a pain score, no matter the visit circumstance Example

(standards that require MR review: Mandatory 1.4, 1.5, 1.6, 1.7, 3.2, 3.3, 3.4)

Yes

No

1.4

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.5 Appropriate pain management is provided for the level of pain occurring or expected Example

(standards that require MR review: Mandatory 1.4, 1.5, 1.6, 1.7, 3.2, 3.3, 3.4)

Yes

No

1.5

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.6 All surgical patients are provided with pain management Example

(standards that require MR review: Mandatory 1.4, 1.5, 1.6, 1.7, 3.2, 3.3, 3.4)

Yes

No

1.6

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.7 FAS assessment and documentation is part of every patient evaluation regardless of presenting complaint Example

(standards that require MR review: Mandatory 1.4, 1.5, 1.6, 1.7, 3.2, 3.3, 3.4)

Yes

No

1.7

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.8 Any animal that is observed to be experiencing mental suffering or distress must be assessed and appropriately treated in an urgent and timely manner Example

Yes

No

1.8

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.9 Written protocols for documenting, minimizing and treating FAS must be in place to support animals at admission, during the visit, and at check out Example

Yes

No

1.9

Reason for No or N/A

upload protocols

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.10 Restraint and/or stabilization of any patient that could be painful and/or cause emotional distress is prohibited. The use of physical punishment or force in anger or frustration is unacceptable. Example

Yes

No

1.10

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.11 When training and behavior modification strategies are employed, they must be free from aversives and adhere to scientific principles for humane handling techniques Example

Yes

No

N/A

1.11

Reason for No or N/A

1.11 upload trainer and/or behaviorist referral list

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.12 Syringes and needles are used only once for injections, and needles are replaced after draw so that the patient will receive a new needle Example

Yes

No

1.12

Reason for No or N/A

1.12 upload SOP for syringe and needle use

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls | Max number of files: 3 | Min number of file: 1

Select Files

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.13 Patient enclosures (any place a patient is housed while in the care of the practice for any length of time) are:

- safe
- well maintained
- able to be cleaned and disinfected with ease
- large enough for the patient to stand up, turn around, rest and sleep in his/her position of choice without having to touch the sides or top of the enclosure
- large enough for the patient to eliminate in an area other than his/her resting area
- comfortable (i.e. appropriate bedding is provided)

Yes

No

N/A

1.13

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.14 Patients in boarding are given enough space to eliminate in a different area than their resting area and/or taken outside to eliminate at least 4 times in 24 hours

Yes

No

N/A

1.14

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.15 Patients in boarding are provided with regular positive daily social interactions with people, opportunities for exercise are given, and enrichment is provided. Caregivers should be assigned to care for the same animals on a regular basis whenever possible.

Yes

No

N/A

1.15

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

1.16 The interior and exterior of the practice are neat, clean, and free of offensive odors

Yes

No

1.16

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

Client Education Standards

2.1 The practice provides client education about Fear Free veterinary care and FAS to all clients when visiting the practice. Example

Yes

No

check all that apply (at least 3)

Fear Free client brochure

Fear Free client-specific handouts

Fear Free veterinary resources handouts

Fear Free Happy Home information

Fear Free poster

Fear Free FAS scale

Other (please upload)

upload if you indicated 'other'

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

2.1 Other

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

2.2 The practice provides take-home client education pieces about Fear Free veterinary care, Fear Free Happy Homes, and FAS to all clients. Example

Yes

No

check all that apply (at least 3)

Fear Free client brochure

Fear Free client-specific handouts

Fear Free veterinary resources handouts

Fear Free Happy Home information

Fear Free FAS scale

Other (please upload)

2.2

Reason for No or N/A

upload if you indicated 'other' AND it's different than your upload(s) in 2.1

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

Medical Records

3.1 The practice has a Pre-Visit Questionnaire that is completed prior to a scheduled visit to prepare the client, patient and staff for the visit Example

Can use Fear Free Pre-Visit Questionnaire

Yes

No

3.1

Reason for No or N/A

3.1 upload three (3) completed Pre-Visit Questionnaires

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls | Max number of files: 3 | Min number of file: 1

Select Files

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

3.2 The practice documents an Emotional Medical Record summarizing all visits Example

Can use Fear Free Emotional Medical Record explanation and Fear Free Emotional Medical Record Template (standards that require MR review: Mandatory 1.4, 1.5, 1.6, 1.7, 3.2, 3.3, 3.4)

Yes

No

3.2

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

3.3 The practice has documented all applicable FAS scores in the Emotional Medical Record Example

Use Fear Free FAS scale to determine score (standards that require MR review: Mandatory 1.4, 1.5, 1.6, 1.7, 3.2, 3.3, 3.4)

Yes

No

3.3

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

3.4 At least five (5) of the following are included in the Emotional Medical Record in the Medical Records section.

(standards that require MR review: Mandatory 1.4, 1.5, 1.6, 1.7, 3.2, 3.3, 3.4)

Yes

No

check all that apply (at least 5 out of 9)

Patient preference for arrival arrangements (waiting room, car, treatment room, etc.)

Patient’s preference location for examination

Distraction/reinforcer (treats, touch, play, etc.) preferences

Preferred tricks and cue words

Gentle control methods

Patient preference of care provider

Pre-visit anti-anxiety options for the patient

Sedation type if needed (dose, route and strength documented)

Known FAS triggers

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

Facility

4.1 Patients are provided a non-slip surface for procedures and handling including but not limited to: exams, sample collections, treatments, imaging, anesthesia prep, bathing, and grooming Example

(see also Optional Patient Observation 7.4, 7.5)

Yes

No

4.1

(see also Optional 7.4, 7.5)

Reason for No or N/A

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

4.2 Practice has implemented at least two (2) of the following Example

(Pheromones: see also Optional Facilities 4.8 and Patient Observation 7.1, 7.2, 7.7)

Yes

No

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

Culture, Training & Leadership

6.1 Practice maintains a mission statement that includes the core Fear Free principles. Example

Yes

No

6.1

Reason for No or N/A

Enter Mission Statement Here

6.2 The practice’s new-hire orientation process must demonstrate inclusion of Fear Free definitions and goals Example

Yes

No

6.2

Reason for No or N/A

upload new hire Fear Free training checklist/on-boarding/manual

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

6.3 Standard Operating Procedures that affect animals and/or clients must include Fear Free principles. (Examples include: commonly performed procedures such as restraint, ear cleaning, euthanasia, venipuncture, radiography) Example

Yes

No

6.3

Reason for No or N/A

upload minimum of two (2) SOPs

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

PCV Comments

Login Message

This section contains the mandatory standards for all 7 categories. There are no points. It is pass/fail. There are allowances for standards that do not apply if the practice does not offer that service e.g. boarding.

Fear Free Physical and Emotional Standards

1.1 upload one (1) veterinary license

PCV Upload

1.2 upload log of most recent applicable staff training session

PCV Upload

PCV Upload

PCV Upload

PCV Upload

PCV Upload

PCV Upload

PCV Upload

upload protocols

PCV Upload

PCV Upload

1.11 upload trainer and/or behaviorist referral list

PCV Upload

1.12 upload SOP for syringe and needle use

PCV Upload

PCV Upload

PCV Upload

PCV Upload

PCV Upload

Client Education Standards

upload if you indicated 'other'

PCV Upload

upload if you indicated 'other' AND it's different than your upload(s) in 2.1

PCV Upload

Medical Records

3.1 upload three (3) completed Pre-Visit Questionnaires

PCV Upload

PCV Upload

PCV Upload

PCV Upload

Facility

PCV Upload

PCV Upload

Culture, Training & Leadership

upload new hire Fear Free training checklist/on-boarding/manual

upload minimum of two (2) SOPs

Your form has been submitted