Facility Optional Standards 2019 – Practice Certification Dashboard

Facility

The maximum possible points 700. You must attain a score of 320 or higher to pass this section.

Fear Free Practice Certification Manager Review Notes

4.5 Facilitate positive emotional response BEFORE patient enters the building by offering at least one (1) of the following to attain the 70 points.

select all that apply

Yes

No

select all that apply (at least 1)

1-Treat dispenser at building entry

2-Alternate access into practice (does not lead into reception)

3-Safe outdoor walking area

4-Drive through

5-Other (please specify):

briefly describe your alternate access into practice

Other:

4.6 Separate species in reception area by providing at least one (1) of the following to attain the 80 points. Example

select all that apply

Yes

No

select all that apply (at least 1)

1-Separate waiting areas for dogs and cats

2-Visual blocks in waiting areas between species

3-Separate entries for dogs and cats

briefly describe your visual blocks in waiting areas between species

4.7 Reduce wait times for patients in reception area by implementing at least one (1) of the following to attain the 80 points. Example

Yes

No

select all that apply (at least 1)

1-Alternate check-in protocols to avoid waiting in reception area

2-Outdoor covered waiting area

3-Other (please specify):

briefly describe your alternate check-in protocols

Other:

4.8 Separate species at exam, during treatment, and/or in wards/housing by providing at least one (1) of the following to attain the 80 points.

select all that apply

Yes

No

select all that apply (at least 1)

1-Separate exam rooms for dogs and cats

2-Separate treatment areas for dogs and cats

3-Separate wards/housing for dogs and cats

4-Visual blocks between patients and pets in treatment

5-Visual blocks between patients and pets in wards

briefly describe your visual blocks between patients and pets in treatment

briefly describe your visual blocks between patients and pets in wards

4.9 Facility family involvement in ICU/CCU setting by providing option for owner to stay with pet in critical care setting

(60 points)

Yes

No

4.10 Steps are taken and SOPs are in place to improve the olfactory experience and include at least one (1) of the following to attain the 80 points. Example

Yes

No

select all that apply (at least 1)

1-Closed trash receptacles in exam rooms, treatment areas AND patient housing

2-Cleaning with low and/or neutral odor disinfectant

3-In case if they become soiled with body secretions, team members that have contact with patients and/or pets have a change of clothes at the practice.

4- SOP Cleaning protocol for patient scale (upload)

5-SOP Exterior pet waste removal (upload)

6-SOP Spot cleaning of housing (upload)

7-SOP Cleaning protocol for stethoscopes, +/-otoscope, +/-ophthalmoscope, +/- nail trimmers, +/-bandage scissors (upload)

8-SOP Prevention of nose blindness (upload)

upload SOP for cleaning patient scale

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

upload SOP for exterior pet waste removal

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

upload SOP for Spot cleaning of housing

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

upload SOP for cleaning stethoscopes, +/-otoscope, +/-ophthalmoscope, +/- nail trimmers, +/-bandage scissors

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

upload SOP for prevention of nose blindness

Max file size: 128.00 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

4.11 To reduce stress for patients and/or pets in a ward setting, practice has implemented at least two (2) of the following to attain the 80 points. Example

select all that apply

Yes

No

briefly describe views to pleasant or neutral spaces

briefly describe enrichments used in housing

briefly describe pheromone therapy

4.12 Practice creates calming environments using lighting and sound engineering by implementing at least one (1) of the following to attain the 60 points. Example

select all that apply

Yes

No

select all that apply (at least 1)

1-Minimize phone ringer volume and pagers

2-Dimmable lighting in exam rooms and/or wards

3-Natural light in exam rooms and/or wards

4-LED lighting in exam room and/or treatment area and/or animal wards

4-Sound walls around exam, treatment, wards (see Example)

5-Sound reduction strategies (baffles, ceilings, etc.)

6-Masking sound

briefly describe sound reduction strategies (baffles, ceilings, etc.)

briefly describe masking sound

4.13 Practice prevents noise and vibration by implementing at least one (1) of the following to attain the 60 points. Example

select all that apply

Yes

No

select all that apply (at least 1)

1-Isolate mechanical equipment

2-Non-audible practice paging systems

3-Prevention of unnecessary operational noise

4-Sound-dampening materials used in housing

briefly describe how mechanical equipment is isolated

briefly describe how unnecessary noise is prevented

briefly describe sound-dampening materials used in housing

4.14 Practice provides healthier environments using mechanical techniques including at least one (1) of the following to attain the 50 points. Example

select all that apply

Yes

No

select all that apply (at least 1)

1-Negatively pressurize ward spaces

2-Achieve minimum air exchanges for wards

3-External heat support provided to patients/pets as needed to maintain normothermia

enter air exchange rates for wards here

briefly describe how external heat support is provided to patients and pets as needed to maintain normothermia

briefly describe how you prevent unnecessary operational noise

Score 0 /320

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Facility

The maximum possible points 700. You must attain a score of 320 or higher to pass this section.

upload SOP for cleaning patient scale

upload SOP for exterior pet waste removal

upload SOP for Spot cleaning of housing

upload SOP for cleaning stethoscopes, +/-otoscope, +/-ophthalmoscope, +/- nail trimmers, +/-bandage scissors

upload SOP for prevention of nose blindness

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