Client Education Optional Standards PCV 2018 – Practice Certification Dashboard

Client Education Standards

The maximum possible points 140. You must obtain a score of 60 or higher to pass this section.

2.3 The practice provides client education regarding Fear Free veterinary care with recommendations for the client’s role as it pertains to specific patient groups/procedures:

10 points per patient group/procedure to add up to a maximum of 80 points
check all that apply

Puppy/kitten exams & socialization

Adult new pet social planning and training for handling/husbandry/vet care

Nail trims & grooming

Ear and/or anal gland care

Geriatric patient care

Euthanasia

Chronic health (e.g. diabetic cat, allergic dog)

Referral to a specialty practice

2.3 upload educational materials for each item selected

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

using websites? list them here

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Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

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2.4 The practice will provide client education as it pertains to sourcing and engaging additional services: Example

10 points per additional service adding up to a maximum of 60 points.

Any recommendations for trainers etc. should follow AAHA guidelines and AVSAB position statement on behavior professionals.
check all that apply

Behavioral treatment (DACVB, CAAB)

Training classes

Grooming

Boarding, pet sitting and dog walking

Daycare

End of life care (hospice, mobile vet services)

2.4 upload educational materials for each item selected

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

using websites? list them here

PCV Upload

Max file size: 19.07 MB. | Allowed file types: pdf,txt,docx,xlsx,csv,png,jpg,jpeg,doc,xls

Select Files

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Client Education Standards

The maximum possible points 140. You must obtain a score of 60 or higher to pass this section.

2.3 upload educational materials for each item selected

PCV Upload

2.4 upload educational materials for each item selected

PCV Upload

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